WHAT IS YOUR RETURNS POLICY
Items must be returned within 14 days of the date shown on the dispatch note.
Items must be unworn and unwashed.
Items must have all tags attached.
HOW LONG DO I HAVE TO RETURN AN ITEM?
For Indian customers, you are able to return unsuitable items within 7 days of the date shown on the dispatch note. Please return unsuitable items in their original packaging.
HOW MUCH DOES IT COST TO RETURN AN ITEM?
We’re sorry, but we are unable to offer free returns for customers, returns must be made at your own cost.
HOW LONG DOES IT TAKE TO PROCESS MY RETURN?
We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. If you have not been refunded after 30 days of returning the item(s), please contact us with the proof of postage information from your return carrier receipt and we will check this out for you.
HOW CAN I TRACK THE STATUS OF MY RETURN?
As soon as your return has been received by our warehouse team you will receive an email notification. You will then also receive an email from us to say your refund has been processed. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer.